FAQ
-
How can I place an order?
Answer: To place an order, simply add items to your cart, go to checkout, select your shipping and payment methods, and follow the on-screen instructions. -
What payment methods do you accept?
Answer: We accept payments via Visa, MasterCard, PayPal, and cash on delivery (COD) in certain regions. -
When will I receive my order?
Answer: Orders are typically delivered within 3 to 7 business days, depending on your location. You will receive a tracking number to monitor your shipment. -
Can I modify or cancel my order after it's been placed?
Answer: You can modify or cancel your order only before it has been shipped. Please contact customer support as soon as possible to make changes. -
How can I track my order?
Answer: Once your order has been shipped, we’ll send you an email with a tracking number. You can use it to track your package via the carrier’s website. -
Do you offer any discounts or promotions?
Answer: Yes, we frequently have sales and special offers. Be sure to subscribe to our newsletter to stay updated on the latest discounts. -
How can I return a product if it doesn't fit or I don't like it?
Answer: We accept returns within 14 days of receiving your order. The product must be unused and in its original packaging. Please contact our support team to initiate a return. -
What sizes do you have available?
Answer: The available sizes vary by product. Please check the size chart on each product page for specific measurements. -
What should I do if my product is damaged during delivery?
Answer: If your product arrives damaged, please contact customer support immediately. We will arrange for a replacement or refund. -
How can I get in touch with customer support?
Answer: You can contact us via the contact form on our website, by phone, or through the live chat feature on our support page.Â